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With Official Company Response

i have been through hours and hours of frustration with this dispute. the company is getting rich by taking advantage of customers. they will not return phone calls, they will not return emails. once they get your money they block you from Facebook. if you...
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RockinWellnessSupport
Rockin Wellness Response

I apologize for any issues or frustrations you may have had with us in the past. We acknowledge that there were some issues in the past with our VIP program. We have spoken to...

#515449
Reply to reviews

With Official Company Response

I was put on the VIP program without my knowledge and had $119.85 taken from my account, they want to charge me a $35 restocking fee and charge me to send back the product I didn't order. They do not answer their emails, and was told that they would possibly waive the...
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Anonymous
Anonymous

Thank goodness I purchased via PAYPAL - they never shipped my 10-bag order so after 1 month of trying to call and email them without an answer, I filed a claim and they never ...

RockinWellnessSupport
Rockin Wellness Response

I apologize for any trouble you may have had with our old VIP program. We acknowledge that there were some issues in the past with it. We have spoken to our customers and take...

#509099
Reply to reviews

With Official Company Response

I cancelled my VIP membership on June 10th because of financial reasons. I was again charged on July 7th. When I called and complained they said the cancellation did not go through and no refund would be authorized. This stinks because I loved the product and was only...
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RockinWellnessSupport
Rockin Wellness Response

I apologize for any issues you may have had with us in the past. We acknowledge that there were some issues in the past with our VIP program. We have spoken to our customers a...

Anonymous
GAK

Rockin Wellness took my money also, (Put me on VIP program without permission) contacting the BBB is a good idea. They don't answer emails, and their managers won't call you ...

Cinnaminson, New Jersey
#507368
Reply to reviews
Rockin rippoff, I like the rest of consumers attempted the trial and was signed up for autoship. They can take your money but can't answer calls to cancel. The worst part is... All you see is glowing reviews about this product online. I had to extreme Google to...
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#505977
Reply to reviews

With Official Company Response

Same as the previous complaints - wish I had spent the time to review this product before ordering the $4.99 "trial" off of Facebook. I was careful to make sure I wasn't being signed up for additional product when ordering. I still do not have proof that I signed up...
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RockinWellnessSupport
Rockin Wellness Response

Thank you for the feedback. I apologize for any trouble you problems you may have had with us in the past. We acknowledge that there were some issues in the past with our VIP ...

#502940
Reply to reviews

With Official Company Response

they will charge your credit card without your authorization, they just did that, 119.85 and now I am stuck with a product I did not order and now I will be charge 35 dollars reestocking fee and shipping WTF...this is fraud, they do not loose. help me to spread the...
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RockinWellnessSupport
Rockin Wellness Response

I apologize for any trouble you may have had with us in the past. We acknowledge that there were some issues in the past with our VIP program. We have spoken to our customers ...

#499213
Reply to reviews

With Official Company Response

I responded to an offer of 7 days of Rockin' Wellness for 7.99. Before this was delivered to me, Rockin' Wellness tapped my credit card for 120 USD for a VIP 90 day replenishment supply. Not only did I not want the product, I did not authorize the order, nor did I...
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RockinWellnessSupport
Rockin Wellness Response

Thank you for your feedback. I apologize for any trouble you may have had with any of your past orders and with trying to reach us. We acknowledge that there were some issues ...

Anonymous
Di

it has happen to me they alleged that I signed for a Vip whatever and charge my credit card 119.85 cents, I have send numerous emails and no response at all, I call them and t...

#493780
Reply to reviews

With Official Company Response

I sent away for a sample packet of their product costing about $5. Then they charged me $119 on my credit/debit card. After phoning them, I had to wait about 20 minutes until someone answered. I was informed that that I was automatically enrolled in their VIP...
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RockinWellnessSupport
Rockin Wellness Response

I am sorry for any issues you may have had with us. As we try to take the necessary steps to restore your view in us being a good, honest, trustworthy company, I assure you it...

#493743
Reply to reviews
Ordered 145.00 of product in March. Never received any product. Evan in customer service refused to answer e-mails. After several calls and emails I finally got a response that there was nothing more they could do about my order!
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#492052
Reply to reviews

With Official Company Response

BEWARE OF GIVING THIS COMPANY YOUR CREDIT CARD NUMBER! This complaint is not about their product. It is about their shady business practices. Ordering online is not clear. I ordered a product and without my knowledge was put on auto delivery. Even though I did not...
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RockinWellnessSupport
Rockin Wellness Response

I apologize for any issues you may have had with any of your past orders. We acknowledge that there were some issues in the past with our VIP program. We have spoken to our cu...

#491937
Reply to reviews